Khareed is an electronic commerce platform to be used predominantly by business entities for the conduct of wholesale and bulk trade. While we accommodate individual use of our platform to enable consumers to find competitive prices even at retail volumes, our focus is primarily on serving enterprise clients. Business use of our website focuses on collecting company level data and usually does not involve the collection of any personal information. The personal information that we collect on retail consumers is limited in scope.
COLLECTION OF INFORMATION
We respect your privacy and do not collect more information from you than is necessary for us to provide you with our services and to protect your account. To use our website to receive quotes or list products, you need to sign up for a Khareed account. At the time of registering, you will be prompted to provide some information about yourself as an individual or your company, including but not limited to your name, company name, address, phone number, fax number and email address. You will also be asked to create a password to gain access to your account on subsequent visits to the website. This information will collectively constitute your user profile. To verify you as a corporate client, we will ask for additional company information, including your NTN number and your CUIN. This is to prevent unauthorized use of company names and to ensure that the enterprise clients and vendors on Khareed are registered business entities.
We record and retain details of your activities on our site. You may access this record through your user control panel. The purpose of this is to provide you with a history of your procurement and sales transactions and compare it to the anonymous, aggregate level data of similar transactions conducted by other users on our site.
From time to time, we collect information about our users and prospective users during trade shows, industry events and other functions. The information we may collect at these locations may include, but is not limited to, user name, address, phone number, fax number and email address.
We record and retain records of users’ buying and browsing activities on our platform including but not limited to IP addresses, browsing patterns and buyer behavioral patterns. In addition, we gather statistical information about the website and visitors to the website including, but not limited to, IP addresses, pages viewed, number of sessions and unique visitors.
Registration Information, Account Information, Activities Information, Event Information and Browsing Information generally relate to business entities and are together referred to as business data (“Business Data”). Insofar and only insofar as they constitute personally identifiable data of living individuals, such information are together referred to as personal data (“Personal Data”).
It is mandatory for users of the Sites to provide certain categories of Business Data and Personal Data (as specified at the time of collection). In the event that users do not provide any or sufficient Business Data and/or Personal Data marked as mandatory, we may not be able to complete the registration process or provide such users with our products or services.
USE OF PERSONAL DATA
If you provide any Personal Data to us, you are deemed to have authorized us to collect, retain and use that Personal Data for the purposes of:
- Verifying your identity
- Verifying your eligibility to use the site
- Processing your registration as a user, and maintaining and managing your registration
- Providing you with customer service and responding to your queries, feedback, claims or disputes
- Facilitating communication between buyers and sellers on the website
- Performing research or statistical analysis in order to improve the content and layout of the Sites, to improve our product offerings and services and for marketing and promotional purposes;
We may use your details to contact you about relevant offers and services that may be of interest to you. We will not provide your details to any third party to contact you directly. If you voluntarily submit any information to us for publication on Khareed, then you are deemed to have given consent to the publication of such information on the website. When necessary we may disclose your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations when such disclosures are required by law or in respect of any claims or potential claims brought against us.
CONTROL OF YOUR PASSWORD
You are responsible for all actions taken with your Khareed username and password. Therefore, we do not recommend that you disclose your password to any third parties. If you choose to share your username and password with third parties, you are responsible for all actions taken with your Khareed account. If you lose control of your password, you may lose control over your information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.
COMMUNICATIONS WITH SUPPLIERS AND VENDORS
When you use the communication features and software applications on this website to initiate contact with suppliers, you may be asked to supply contact information required by these companies to respond to your request to contact you. Depending on how you wish the supplier to respond to your request, you may be asked to provide certain personal information, including one or more of the following: Name, Telephone Number, Fax Number, Mailing Address and E-mail Address. We will only forward a supplier the contact information you provide.
If you choose to call the phone number listed on this website for a supplier, your phone contact information, including such information as your Phone Number and your Name and Location, may be collected and provided to the supplier.
Additionally, the call may be monitored or recorded if a recorded message or other notification is provided at the beginning of the call to this effect, and the recording made available to the Supplier. Khareed and its agents, contractors or service providers may also monitor, store, review and access such information and call recordings and use them in connection with the provision of services to suppliers or for business and marketing purposes.
Additionally, many suppliers may make certain services, information and software applications, such as pictures, drawings, or product specifications and reports available to the users of this website free of charge. Some of these suppliers may require that you provide your contact and personal information in exchange for access to these services, information and applications. If you do not provide the required information, you will not be able to access these services, information and applications. Once information has been provided to a supplier, it is out of the control of Khareed and subject to the policies of that supplier.
COMMUNICATIONS WITH KHAREED
By signing up for a Khareed account and providing us with your e-mail address, you agree that Khareed may communicate with you via e-mail concerning the services and operations of Khareed and this website, including, but not limited to, confirmation, additions or deletions to services, notifications of product enhancements, notifications of service interruption and changes to this Privacy Statement, this website’s Terms and Conditions or other Khareed policies.
By default, users who sign up are “Opted Out” of and will not receive other communications from Khareed unless they choose to. As part of the Khareed sign up process, and at any time thereafter, you will have the opportunity to opt in to receive other communications, including newsletters and announcements, from Khareed or suppliers using our services, via e-mail by checking the appropriate boxes on the Sign Up/Update Form. All such communications from Khareed will contain a link or instructions for opting out of future communications.
However, we also allow other companies, called third-party ad servers or ad networks, to serve advertisements within our website. These companies can send their own cookies to your cookie file. Please note that if an advertiser asks us to show an advertisement to a certain audience or audience segment and you respond to that ad, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. We only authorize our third-party ad servers to employ anonymous cookies for ad delivery and anonymous targeting. These third-party ad servers do not collect, nor do we give them access, to any personally identifying information about you. If you want to prevent a third-party ad server from sending and reading cookies on your computer, currently you must visit each ad network’s Web site individually and opt-out.
Additionally, you have the ability to control any website’s ability to set cookies on your computer through your web browser’s privacy settings. Consult the documentation or help files for your web browser for instructions on setting cookie preferences. However, if you do not accept cookies you will not be able to customize your experience on this website.
Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.
REPORTING OF INFORMATION
We are able to offer this website and these services for free as a direct result of the paid support of the suppliers who provide information, applications and other services and advertise on this website. As a result, we provide these suppliers with aggregate information non-personalized information; we also provide them with reports of non-personally identifiable information collected on the usage of this website and various features, and information provided during the sign up process, which may include information such as your company name, job function, industry or city.
We employ commercially reasonable security methods to prevent unauthorized access to our website, to maintain data accuracy and to ensure the correct use of the information we hold.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
This website and its related features are not intended for use by children, and the terms and conditions governing the use of this website and its features require that you must be at least 18 years old to use them.